Combined Rating: ⭐⭐⭐⭐☆ (4.4/5)
Based on 49 reviews aggregated from Google and Facebook

Key Review Highlights:

Positive Aspects:

• Engaging Activities: Residents enjoy a wide range of activities, including live music, which enhances their quality of life. The staff actively participates in events, creating a lively atmosphere.
• Caring Staff: Many reviews praise the caring and supportive staff. Specific mentions include staff members like Traci, Scott, and the activities team who have made significant positive impacts on residents and their families.
• High-Quality Facilities: The facility is described as beautiful, clean, and well-maintained, with spacious rooms and large windows that provide plenty of natural light.
• Supportive Environment: Families appreciate the supportive environment for their loved ones, noting improvements in their mood and engagement since moving in.

Negative Aspects:

• Staff Turnover: Some reviews mention high staff turnover, which has affected the consistency of care.
• Management Changes: Concerns were raised about recent layoffs of key staff members, leading to doubts about the facility's stability and focus on resident care.
• Limited Assistance for Advanced Conditions: A few reviews suggest that the facility may not be equipped to handle more advanced stages of dementia or Alzheimer's effectively.

Platform Ratings:

• Google: ⭐⭐⭐⭐☆ (4.4/5) [48 reviews]
• Facebook: ⭐⭐⭐⭐⭐ (5/5) [1 review]
• Yelp: No reviews

‍

Combined Rating: ⭐⭐⭐⭐☆ (4.7/5)
Based on 124 reviews aggregated from Google, Facebook, and Yelp

Key Review Highlights:

Positive Aspects:

• Exceptional Staff: Numerous reviews praise the staff for being friendly, caring, and professional. Specific mentions include staff members like Lori, Leah, and Dawn who have made significant positive impacts on residents and their families.
• Clean and Well-Maintained Facility: Many reviewers highlight the cleanliness and upkeep of the facility, describing it as beautiful, well-decorated, and inviting.
• Engaging Activities and Social Opportunities: The facility offers a variety of activities and social events that residents enjoy, contributing to a lively and engaging environment.
• Strong Community Feel: The facility is often described as feeling like home and having a family-like atmosphere, which helps residents feel comfortable and well-cared for.

Negative Aspects:

• Food Quality and Dining Issues: Some reviews express dissatisfaction with the food quality, mentioning inconsistencies and occasional shortages of basic items like milk and bread.
• Management and Billing Concerns: A few reviews mention issues with billing, communication, and management decisions, such as unexpected fee increases and poor handling of specific situations.

Platform Ratings:

• Google: ⭐⭐⭐⭐⭐ (4.8/5) [114 reviews]
• Facebook: ⭐⭐⭐⭐☆ (4/5) [8 reviews]
• Yelp: ⭐⭐☆ (2.5/5) [2 reviews]

‍

Combined Rating: ⭐⭐⭐⭐☆ (4.1/5)
Based on 99 reviews aggregated from Google, Facebook, and Yelp

Key Review Highlights:

Positive Aspects:

• Caring and Compassionate Staff: Many reviews highlight the dedication and compassion of the staff. Specific mentions include Dawn, Abby, and Glinda, who are noted for their kindness and helpfulness.
• Unique Cottage Layout: The community is praised for its cottage-style living, which provides a homelike environment and allows residents to roam freely in a safe, gated area.
• Engaging Activities and Social Opportunities: Reviewers appreciate the variety of activities and outings available, which keep residents engaged and socially active.
• Personalized Care: The small cottage concept is lauded for ensuring personalized care and attention to residents, contributing to a better quality of life.

Negative Aspects:

• Staffing and Management Issues: Some reviews mention problems with understaffing, poor management, and high turnover, which have impacted the quality of care and employee morale.
• Cleanliness and Maintenance Concerns: There are mentions of issues with cleanliness, including reports of roaches and unsanitary conditions in some cottages.
• Safety and Health Concerns: A few reviews highlight serious concerns about resident safety and health, including neglect and inadequate medical care.

Platform Ratings:

• Google: ⭐⭐⭐⭐☆ (4.2/5) [66 reviews]
• Facebook: ⭐⭐⭐⭐☆ (4.5/5) [26 reviews]
• Yelp: ⭐⭐⭐☆ (3.6/5) [7 reviews]

‍

Combined Rating: ⭐⭐⭐⭐☆ (4.4/5)
Based on 137 reviews aggregated from Google, Facebook, and Yelp

Key Review Highlights:

Positive Aspects:

• Caring and Compassionate Staff: Many reviewers praise the staff for being friendly, compassionate, and attentive. Specific mentions include the warm welcome and genuine concern for residents' well-being.
• Beautiful Facility: The community is described as clean, well-maintained, and beautiful with a homelike atmosphere. The grounds are beautifully landscaped with plenty of green space.
• Engaging Activities: Reviewers highlight the variety of activities and social opportunities available, which contribute to a lively and engaging environment for residents.
• Safe and Secure Environment: The facility offers a safe environment with modern amenities and spacious apartments.

Negative Aspects:

• Management and Staff Issues: Some reviews mention problems with management, including poor communication and unprofessional behavior. There are also concerns about staff turnover and training.
• Facility Maintenance: A few reviews point out issues with cleanliness and maintenance, including reports of bugs and outdated facilities.
• Care Quality Concerns: Some reviewers express dissatisfaction with the quality of care, citing neglect and lack of proper attention to residents' needs.

Platform Ratings:

• Google: ⭐⭐⭐⭐☆ (4.2/5) [120 reviews]
• Facebook: ⭐⭐⭐⭐⭐ (4.7/5) [13 reviews]
• Yelp: ⭐⭐⭐⭐⭐ (4.8/5) [4 reviews]

‍

Combined Rating: ⭐⭐⭐⭐☆ (4.3/5)
Based on 93 reviews aggregated from Google, Facebook, and Yelp

Key Review Highlights:

Positive Aspects:

• Caring and Dedicated Staff: Numerous reviews commend the staff for their compassion, dedication, and personalized care. Specific mentions include the activity director Nhi and other team members who go above and beyond for the residents.
• Engaging Activities: The facility offers a variety of activities and outings, which are appreciated by both residents and their families. The life enrichment department regularly posts updates and pictures online.
• Family-Like Atmosphere: Many reviewers highlight the warm, welcoming, and family-like environment at Seasons Belleair. The staff's interactions with residents create a sense of community and belonging.
• Clean and Well-Maintained Facility: The facility is described as clean and well-maintained, providing a safe and pleasant environment for residents.

Negative Aspects:

• Management and Communication Issues: Some reviews mention problems with communication and administrative follow-through. There are also concerns about the high turnover rate among staff and administrators.
• Quality of Care Concerns: A few reviewers express dissatisfaction with the quality of care, citing neglect and insufficient staffing. Specific issues include residents not being properly fed, cleaned, or monitored.
• Food Quality: Several reviews criticize the food quality, describing it as poor and unappetizing, with limited options available.

Platform Ratings:

• Google: ⭐⭐⭐⭐☆ (4.4/5) [62 reviews]
• Facebook: ⭐⭐⭐⭐⭐ (4.8/5) [23 reviews]
• Yelp: ⭐⭐☆☆☆ (2.6/5) [8 reviews]

‍

Combined Rating: ⭐⭐⭐⭐☆ (3.9/5)
Based on 88 reviews aggregated from Google and Facebook

Key Review Highlights:

• Positive Aspects:
  • Friendly and Caring Staff: Reviews frequently praise the staff for their compassionate and attentive care, creating a warm and welcoming environment.
  • Engaging Activities and Beautiful Setting: The facility offers a variety of activities and is described as clean, beautifully decorated, and well-maintained.
  • Clean and Well-Maintained: Common areas are noted for their cleanliness and inviting atmosphere.
• Negative Aspects:
  • Understaffing and Inconsistent Care: Some concerns about insufficient staffing and inconsistent care quality.
  • Communication Issues: Reports of poor communication between staff and family members, including delays in updates.
  • Specific Facility Issues: Some reviews mention problems with medication administration, room cleanliness, and food quality.

Platform Ratings:

• Google: ⭐⭐⭐☆ (3.4/5) [60 reviews]
• Facebook: ⭐⭐⭐⭐⭐ (4.6/5) [28 reviews]

‍

Combined Rating: ⭐⭐⭐☆☆ (3.7/5)
Based on 34 reviews aggregated from Google

Key Review Highlights:

Positive Aspects:

• Caring and Compassionate Staff: Several reviews commend the staff for their kindness, compassion, and dedication. Specific mentions include the executive director and nursing staff who went above and beyond in caring for residents and assisting families.
• Clean and Bright Facility: The facility is described as airy, clean, spacious, and bright, creating a welcoming environment for residents.
• Engaging Activities: Many reviewers appreciate the regular activities offered, which help residents feel engaged and entertained.

Negative Aspects:

• Staffing and Management Issues: Some reviews highlight problems with understaffing, poor communication, and management decisions, including delays in resident care and lack of responsiveness.
• Safety Concerns: There are mentions of inadequate safety measures, such as unsecured doors and insufficient monitoring in memory care units.
• Quality of Care Concerns: A few reviews mention incidents of neglect and poor handling of specific situations, leading to dissatisfaction with the level of care provided.

Platform Ratings:

• Google: ⭐⭐⭐☆☆ (3.7/5) [34 reviews]
• Facebook: Not available
• Yelp: Not available

‍

Combined Rating: ⭐⭐⭐⭐☆ (3.7/5)
Based on 145 reviews aggregated from Google, Facebook, and Yelp

Key Review Highlights:

• Positive Aspects:
  • Friendly and Caring Staff: The staff is frequently praised for their compassionate and attentive care, contributing to a warm and welcoming environment.
  • Engaging Activities and Beautiful Location: The community offers a variety of activities and has beautiful waterfront views, which are often highlighted as major positives.
  • Clean and Well-Maintained: The facility is generally described as clean and well-kept.
• Negative Aspects:
  • Understaffing and Inconsistent Care: Some reviews express concerns about insufficient staffing and inconsistent quality of care, affecting resident experiences.
  • Communication Issues: There are reports of poor communication, particularly regarding updates to families about residents' conditions.
  • Facility Condition Concerns: Issues such as outdated decor and delayed maintenance responses have been noted.

Platform Ratings:

• Google: ⭐⭐⭐⭐☆ (3.6/5) [109 reviews]
• Facebook: ⭐⭐⭐⭐☆ (4.2/5) [25 reviews]
• Yelp: ⭐⭐⭐☆☆ (3.5/5) [11 reviews]

‍

Combined Rating: ⭐⭐⭐⭐⭐ (4.6/5)
Based on 91 reviews aggregated from Google, Facebook, and Yelp

Key Review Highlights:

• Positive Aspects:
  • Friendly and Caring Staff: Many reviews praise the staff for being compassionate, professional, and attentive, often mentioning specific staff members who go above and beyond to help residents and their families.
  • Engaging Activities and Beautiful Setting: The facility offers a variety of activities to keep residents engaged and entertained. The community is described as clean, upscale, and well-maintained, with beautiful outdoor spaces.
  • Supportive Environment: The Preserve is often noted for its supportive and family-like atmosphere. Reviews highlight the personalized care and attention residents receive, as well as the peace of mind it provides to their families.
• Negative Aspects:
  • Cost Increases: Some reviews mention significant rent increases over recent years, which can be a concern for residents and their families.
  • Staff Turnover and Management Issues: There are reports of high staff turnover and management challenges, which can impact the consistency of care and communication.
  • Food Quality: A few reviews indicate that the quality of food has declined over time, with some residents feeling dissatisfied with the menu options.

Platform Ratings:

• Google: ⭐⭐⭐⭐☆ (4.5/5) [65 reviews]
• Facebook: ⭐⭐⭐⭐⭐ (5/5) [25 reviews]
• Yelp: ⭐⭐☆☆☆ (2/5) [1 review]

‍

Combined Rating: ⭐⭐⭐⭐☆ (4.3/5)
Based on 21 reviews aggregated from Google and Yelp

Key Review Highlights:

• Positive Aspects:
  • Friendly and Caring Staff: Many reviews commend the staff for being compassionate and attentive. Specific mentions include employees like Jada and Lashaunda who go above and beyond to help residents and their families.
  • Engaging Activities and Beautiful Setting: The facility is described as clean, beautiful, and well-maintained. Activities are designed to keep residents engaged and entertained.
  • Supportive Environment: The community is noted for its welcoming and supportive atmosphere, with many residents and their families feeling well cared for.
• Negative Aspects:
  • Food Quality and Dining Issues: Some reviews express dissatisfaction with the food quality, mentioning that residents sometimes need to bring their own food.
  • Management and Communication Issues: There are reports of poor communication and management issues, including dissatisfaction with how billing and administrative concerns are handled.
  • Care Quality: A few reviews highlight concerns about the quality of care, particularly during the transition to hospice or more intensive care needs.

Platform Ratings:

• Google: ⭐⭐⭐⭐☆ (4.4/5) [18 reviews]
• Yelp: ⭐⭐⭐☆ (3.7/5) [3 reviews]

‍